Terms of Use

    Return Policy:

    Refund/Exchange Policy

    We offer missed event registration fees to be applied to a future event if the KRCA was notified in advance of the event on almost each event (some events may not be eligible as determined by the KRCA). Please call customer service at (502) 721-7898, in advance of the event to obtain fee roll-forward authorization.

    We currently offer no merchandise for purchase.

    Event Cancellation Policy

    Please submit any cancellation via email to robin@krca.org, or call on our business phone at (502) 721-7898.

    Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

    Every effort will be made to accommodate the cancellation of your order. If the cancellation was documented as received and an item was shipped, we will refund the order total less shipping.
     

    Warranty Policy

    Shipping Costs
    Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground, USPS, or FedEx unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

    Warranty Procedure
    We suggest you contact us via email or telephone to determine whether the item is indeed defective before shipping.  See Return Policy for more details.

    90-Day Warranty
    All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

    Manufacturer Warranty
    Manufacturers sometimes offer additional warranty for the following products: apparel and marketing materials from third party vendors. Customers should contact the manufacturer after warranty expires.

     

    Term/Termination of Web Hosting Agreement

    a. The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE KRCA.ORG TO AUTOMATICALLY BILL FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term."

    b. This Agreement may be terminated

    i. by either party by giving the other party thirty (30) days prior written notice (subject to an early cancellation fee payable by Customer as provided below),

    ii. by KRCA.ORG in the event of nonpayment by Customer,

    iii. by KRCA.ORG, at any time, without notice, if, in KRCA.ORG’s sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in KRCA.ORG's sole and absolute discretion and/or judgment, could disrupt, YOUR-SITE.COM's business operations and/or

    c. If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

    i. you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,

    ii. KRCA.ORG shall refund to you all pre-paid fees for basic hosting services (shared, dedicated and/or managed) for the full months remaining after effectiveness of cancellation (i.e., no partial month fees shall be refunded), less any setup fees and any discount applied for prepayment,

    iii. you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term (other than basic hosting fees as provided in (ii) above) and (iii) you shall pay an early cancellation fee of $100. Any cancellation request shall be effective thirty (30) days after receipt by KRCA.ORG, unless a later date is specified in such request.

    d. KRCA.ORG may terminate this Agreement

    i. if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or

    ii. immediately by giving written notice to Customer, if KRCA.ORG determines in good faith that Customer's use of the Customer Web site or the Customer Content violates any term or condition. If KRCA.ORG cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the Customer's use of the Services disrupts, KRCA.ORG shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation; further, you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term and KRCA.ORG shall have the right to charge you an administrative fee of $50.00.

    e. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which KRCA.ORG may be entitled.